Invoice Control

As competition is getting fierce, today’s operators are investing considerable time and resources into verifying the accuracy of their rating and billing processes as well as revising and correcting customers’ invoices.

i2i delivers an invoice control tool, Smartics, to address telecom operators detect and diagnose potential problems on customer invoices along with the charging and billing domains.

Avea is using Smartics with a great satisfaction avoiding human/system errors thus increasing customer satisfaction and avoiding any penalty.